Zoho Cliq

The Zoho Cliq connector lets AI agents read channel and user data, send channel messages and direct chats, create channels, and update status. It uses OAuth 2.0 so your credentials are stored encrypted in MCPGate's vault and are never exposed to the AI client.

Required scopes#

MCPGate requests the following OAuth scopes when you connect a Zoho Cliq account.

ScopePurpose
ZohoCliq.Channels.ALLRead channels and send messages to channels
ZohoCliq.Messages.ALLRead and send direct messages

Tool reference#

The Zoho Cliq connector exposes 10 tools. Use the MCP Apps page to enable or disable individual tools per app, and the Guardrails page to add fine-grained rules on top.

ToolCategoryDescription
zohocliq_list_channelsreadList all channels in Zoho Cliq
zohocliq_get_channelreadGet details of a specific Zoho Cliq channel
zohocliq_list_messagesreadList messages in a Zoho Cliq channel
zohocliq_list_usersreadList all users in the Zoho Cliq organization
zohocliq_get_userreadGet details of a specific Zoho Cliq user
zohocliq_list_buddiesreadList all direct message contacts (buddies) in Zoho Cliq
zohocliq_send_messagewriteSend a message to a Zoho Cliq channel
zohocliq_send_chatwriteSend a direct message to a user in Zoho Cliq
zohocliq_create_channelwriteCreate a new channel in Zoho Cliq
zohocliq_set_statuswriteSet the status message for the current user in Zoho Cliq

No delete tools

The Zoho Cliq connector does not expose message or channel deletion tools. Messaging agents can safely use the full_access preset without risk of removing conversation history.

Common guardrail recipes#

Read-only access#

Apply the read_only preset to enable the six read tools and deny all write tools. Suitable for agents that summarise channel activity or look up user contact details without posting any messages.

Participate preset#

Use the participate preset to enable all 10 tools. This lets agents read and post to channels, send direct messages, and create new channels for project coordination.

Restrict to specific channels#

Apply a allow_values guardrail to zohocliq_send_message targeting the channel_name field with the names of channels the agent is permitted to post in. This prevents the agent from broadcasting to sensitive or unrelated channels.

Troubleshooting#

  • Channel unique name vs display name — Zoho Cliq uses a unique channel name (slug) for API operations, not the display name shown in the UI. Use zohocliq_list_channels to find the correct unique name before sending messages.
  • Direct message requires email or IDzohocliq_send_chat requires the recipient's Zoho user email or Cliq user ID. Use zohocliq_list_users or zohocliq_list_buddies to look up the correct identifier.
  • Bot token vs user token — If you connect Zoho Cliq using a bot OAuth token, some user-centric tools like zohocliq_set_status may not be available. Use a personal user OAuth connection for full functionality.